- Upon confirmation of reservation we will send you an email detailing how to get to the apartment.
- You must inform us of the hour of arrival, flight or other travel information so that we can meet you at the apartment at the agreed upon time.
- Arrival time is between 3 PM and 9 PM. If you wish to arrive earlier this may be possible if the apartment is free.
- Please note that arrival between 9:00 PM and 9:00 AM may incur an extra charge.
- On the date of your arrival, one of us will be there to receive you. There, we will sign the rental agreement and the apartment inventory. Also the balance of payment and any extra services will be paid in cash, and the security deposit will be paid in cash, or by paypal. Also, we will show you how to user the equipment and inform you about the neighbourhood.
During your stay
- If during your stay you would like information about the city, nearby services, or any recommendation, etc., please don't hesitate to ask us.
- If you find any broken items which wern't listed in the inventory or if something breaks please contact us so we can arrange the repair.
- Any damages you incur will be taken out of the security deposit.
- The day of departure one of us will meet you at the apartment at an agreed upon time and for final inspection and return of the security deposit minus any damages.
- Check-out time is between 8:30 AM and 11:00 AM.
- If you wish to leave before 8:30 AM Petit Séjour there may be an extracharge at our discretion.
- If you wish to leave later and no guests are arriving on the same day, you may stay in the apartment until 3:00 PM. Departures between 3:00 PM and 9:00 PM will be charged a half day and after 9:00 PM a full day.